Frequently Asked Questions

Get instant answers to the most common questions we get

16 articles in this collection
Written by West, Dana, and Gia C.

Why can't I take the exam anymore?

How many times can a user take the exam.

Written by Gia C.
Updated over a week ago

Where do I get an actual card?

How to obtain the food handler certificate.

Written by Gia C.
Updated over a week ago

How long does it take to complete the course?

Duration of the Food Handler Course and Exam

Written by Gia C.
Updated over a week ago

What certificate do I need to start a food truck business?

Learn who to contact to know more about starting a food truck business.

Written by Gia C.
Updated over a week ago

Clear Browser Cache in Chrome

How to clear browser cache in Chrome

Written by Dana
Updated over a week ago

How to create an account

How to create and account on Food Handler Solutions

Written by West
Updated over a week ago

SNA CEU Groupings

How do sna ceu groups work and what are the sna ceu groups.

Written by West
Updated over a week ago

What are the System Requirements?

What are the System Requirements?

Written by West
Updated over a week ago

Do the reports show who has completed courses and the their cumulative training time at any given time?

Do the reports show who has completed courses and the their cumulative training time at any given time?

Written by West
Updated over a week ago

How do I know your content is reliable?

How do I know your content is reliable?

Written by Dana
Updated over a week ago

What happens if we sign up, and then decide to end our subscription – will we be able to get our training data?

What happens if we sign up, and then decide to end our subscription – will we be able to get our training data?

Written by West
Updated over a week ago

We have policies that we’ve developed specifically for our district. Is there any way to get those materials into the School Food Handler Program system?

Is there any way to post internal district materials onto the School Food Handler system?

Written by Dana
Updated over a week ago

If I start to take a course and then need to leave, do I have to start over when I log back in?

If I start to take a course and then need to leave, do I have to start over when I log back in?

Written by West
Updated over a week ago

Not all of my employees are comfortable with computers or getting online. What can I do to help them?

Not all of my employees are comfortable with computers or getting online. What can I do to help them?

Written by West
Updated over a week ago

Is there a fee to have a School Food Handler representative train us on the system?

Is there a fee to have a School Food Handler representative train us on the system?

Written by West
Updated over a week ago

How do you structure your pricing?

How do you structure your pricing?

Written by Dana
Updated over a week ago