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FAQ

Find answers to some of our most commonly asked questions in this section

  • I just passed my Remotely Proctored Exam. When will I receive my Food Manager Certification?
  • How to Proceed to the Next Chapter
  • Do I need to get a Food Handler Card/Certificate?
  • How to create an account
  • How long does it take to complete the course?
  • Where do I get an actual card?
  • What certificate do I need to start a food truck business?
  • Why can't I take the exam anymore?
  • How to use the Spanish translation feature on the School Food Handler website?
  • How can I access the courses specifically assigned to me?
  • Why is the food handler course not letting me move on to the next chapter?
  • How do I add a training that is completed outside/in-person?
  • How can agents leverage knowledge to help customers?
  • How do I publish my content in other languages?
  • How do I customize my Help Center?
  • What are these sections and articles doing here?

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